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Rental Information
Reservations Our offices are open from 8:30 am to 4:30 pm, Monday through Friday. The hours on Saturday are 10:00 am - 3:00 pm. We are closed Thanksgiving, Christmas Day, New Years Day, July 4 and Labor Day. Reservations can be made in person, booking directly on our website, or by calling our 24/7 toll-free reservation number 1-800-639-1990. You must be 25 years of age in order to book a rental home with Stowe Country Homes. Online reservations take 48 hours to process. If you are booking a property within 48 hours of arrival, you MUST contact a Stowe Country Homes agent immediately to confirm the reservation. Rental home reservations are not confirmed and executed until a signed rental agreement and security agreement is received by our office. Payment Policy One-half of the total amount due must be paid upon signing the rental agreement. The remaining one-half is due no later than thirty days from the commencement date of the rental agreement for non-holiday rentals and no later than sixty days from the commencement date for holiday rentals. If signing of the rental agreement occurs less than thirty days from the commencement date for non-holiday rentals or less than sixty days from the commencement date for holiday rentals, then the full amount due shall be paid upon signing. All payments shall be mailed or otherwise delivered to Agent at its aforestated address. Property Damage Protector The Property Damage Protector protects you from financial burden for losses due to damages that occur accidentally within the property while you occupy the residence. It does not cover any costs due to intentional acts, gross negligience or willful conduct by you or your traveling companions. Any additional cleaning or maintenance expense incurred due to smoking in the residence, unapproved pets in the residence, key locked in residence, furniture rearranged but not returned to original position, windows left open, not honoring check-out time, or any damage caused by gross negligence or willfull conduct by you or your travel companions will be charged immediately to your credit card. If we do not have a card on file, payment to STOWE COUNTRY RENTALS for the full amount is due within thirty days of receipt. Click here for a brochure. Security Deposit The purpose of the security deposit is to secure the performance of Renter's obligations under this Agreement, including but not limited to payment for: damage, injury, deterioration, or loss occurring to the Property; any extra cleaning or repair costs in excess of the standard cleaning charge; any unreturned keys; and any long distance telephone charges. Agent shall return the security deposit to Renter, less any deductions utilized for any of the aforestated purposes as specified in a written statement accompanying the return of the security deposit, by first class, postage prepaid mail to Renter's aforestated address upon determination of any damages, and receipt of the telephone bill if any long distance calls are made and any other bills for charges incurred during the term of the lease. Cancellation Policy Cancellations 30 or more days prior to arrival (60 or more days for Winter Holiday periods) are refundable less a 15% service charge. No refunds will be issued within 30 days of arrival (60 or more days for Winter Holiday periods), under any circumstances unless property is rerented. In the event Agent is able to re-rent the Property to another renter for the same or more rental payment as provided in this Agreement, provided however that Agent shall be under no obligation or expectation to do so, then Agent will return to Renter the security deposit and all payments made by Renter, less the 15% cancellation fee and any expenses incurred by Agent in re-renting the Property. Renter acknowledges and confirms that these remedies are reasonable liquidated damages for Renter's failure to carry out Renter's responsibilities under this Agreement. Check-In/Check-Out procedures Check-in time is 4:00pm and check-out time is at 10:00am. If we know in advance that you would like either an earlier check-in or later check-out, we will do our best to make arrangements to accommodate your wishes. Keys must be returned to the Stowe Country Homes office on the check-out day. Upon check-out , we ask our guest to leave the home in the same general condition as it was found. Leave the home clean, wash dishes, remove all food, shut windows and lock doors. Keys Please pick up the property key at the Stowe Country Homes Office, located at 541 S. Main Street in Stowe. If you have a large group and plan on arriving in Stowe separately, please let us know in advance. We will be happy to give your friends directions directly to the house or condo, but we ask that you do this in advance and during our office hours of 9:00am - 5:00pm, Monday through Saturday. Pets Many of our properties are pet friendly. Pet friendly properties are noted with a puppy icon. An additional fee of $40 is required when bringing pets. Private Pools and Hot Tubs Some of our properties contain Jacuzzis, hot tubs, and other appliances. We will not be held responsible for their failure to work. In the event of a malfunction, please contact the office immediately, and we will make every effort to have it repaired as quickly as possible. Fireplaces Firewood is furnished during the winter (December through April). You should find an adequate supply for your stay. If you need more, it is available for purchase through local markets. Trash If your stay is 7 days or greater, trash will be picked up on fridays. 24/7 Emergency Maintenance If there is an emergency, please telephone the office. We have a 24 hour answering service. If the problem can wait until morning, we would appreciate your calling us directly during regular business hours. Non-Smoking ALL of Stowe Country Homes properties are NO SMOKING. Lock-Out Policy If you should happen to lock yourself out after hours, please call our office. We will meet you with a loaner key, but there will be a charge. Telephone/Long Distance Phone Calls Long Distance calls will be charged to you along with a $20.00 service charge. In order to avoid this charge, please use a calling card or call collect. Linens provided All of our homes and condos are fully equipped with sheets, towels and basic kitchen utensils. We would suggest that you bring your special favorites, if you're planning on having particular things at hand. You should find paper towels, small hand soaps and bathroom tissue to last a couple of days. There are two grocery stores in Stowe and a number of specialty shops, if your stay is longer and you require more supplies.
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